Phone orders: 855-216-2777

BackReturn and Refund Policy


We want you to be fully satisfied with every product(s) that you purchased from Terraternal. If for any reason you are unsatisfied, simply return the unused portion to us within 30 days from the order date for a full refund. No questions asked.

Please email to inform us of your intention and take note of below Returned Address.
20. S. Santa Cruz Ave. Ste 300
Los Gatos, CA 95030
United States

Shipping costs and taxes incurred for returns are the responsibility of the customer.


Once your return is received and inspected, we will immediately notify you through email and process your refund. A credit will automatically be applied to your credit card or original mode of payment, within a certain amount of days. We will only refund the value of the returned product(s), less any original shipping costs.